FAQ
Frequently Asked Questions
1. How do I know if my order is confirmed? +
You will receive a confirmation email with your order number after placing your order. If you don’t see it, please contact us.
2. When will my order ship? +
Monday to Thursday: We ship orders within 24 hours.
Friday to Sunday: Orders ship by the following Monday. If you order before noon on Friday (PT), we ship the same day.
3. How long will it take to receive my order? +
Regular items: Orders placed by noon (PT) ship the same day and arrive within 4 business days.
Personalized items: Delivery takes 7-8 business days, but you can request expedited shipping.
4. How can I track my order? +
After your order has shipped, you will receive an email with a tracking number. Click the link in the email to track your order.
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